When it comes to business management as well as divisions and areas of the same, many still rely Manager only in the "hard factors" although the welfare and pains of a company are primarily responsible intangible factors. The causes of certain financial and material events, should be sought in the voltage levels immaterial. What is Stress?
are always signs of disharmony, such as discrepancies between the needs of a target group and offer a company image and credibility damaged the headquarters and management, lack of clear guidance to the "internal customer", no of 'managerial coaching, etc. The point of greatest tension is in turn the bottleneck of the development process, but the most effective point for cyber operations.
One of the main tasks of a company, division or area, as well as any endeavor is to satisfy an ever more effectively the needs a target group, both externally and internally, to do so, there must be harmony between supply and demand. The way to fulfill this task can not be recognized only in capital development, but these so-called tensions.
Tensions are expressed in expectations, interests, obligations, needs, envy, irritation, stress and general terms in hopes or anxieties about personal development and autonomy. These tensions are immaterial nature. Sooner or later reflected in visible and measurable results.
The goal should be to take more and more aware of these tensions in order to intervene early in the ripening process in any proceeding, whether external or internal to the company.
Why requires early recognition system?
The importance of having on hand the correct information about market, customers and the company is well known for the actual practice of management. Much better the system for early recognition and information, the better the strategic decisions:
quick reaction to changes and trends.
Rapid measurement of success or failure of the strategy and achievements in learning.
Improved identification of the "minimum factor" (the factor that prevents most strongly meet the desires and needs of the target, is changing.) External target groups as clients, and internal and unions, work groups, divisions and areas of the company.
Early recognition and identify threats and seize opportunities.
ESC © Balance of Stress is an instrument for measuring stress. At the same time is a system of information and guidance. Despite the name "balance" has nothing to do with accounting. The balance of tension is an indexing scheme, with the help of which you can record, measure and observe eg intangible factors such as customer and employee loyalty, motivational factors and bottlenecks, but also material and financial factors such as machinery, equipment , accounts receivable and payable, etc..
tasks ESC © Balance of Stress
Add intangible heritage and its changes. A balance sheet and financial records only the tangible and financial. However, the total value of a company consists of three types of capital:
- The material (equipment, property, stocks, etc ....)
- financial (accounts receivable, bank deposits, stocks, etc ....)
- The Heritage (strategy, know-how, invention rights, patents, concepts solutions to problems, databases, but also the psychic readiness and motivation of management, employees, customers, banks and investors and its surroundings. For calculation purposes, intangible heritage is the difference between book equity and total real value of a company.
Add procedures at the motivation, information, emotion, psyche and strategy. Accounting and balance record only a portion of the short-term effects, but long-term effects are often precisely contrary to expectations. A brief example is a cost-saving measure, which has an initial positive effect on productivity, cost and profit, but could have a negative effect on the motivation of employees, their identification with the company and the customer satisfaction, which could result a counterproductive effect on earnings in the medium and long term. In the short term, the administration reflects an improvement in outcome, but it leads in the wrong direction.
is a reliable indicator. balances and profits have reflected a "compass effect" wrong. Should show whether a year was good, fair or poor, whether to follow suit or if you need to change the strategy. They also show, which Manager was successful and should be promoted and which failed and must go to the "elephant graveyard." This sounds great, but has a big "but": the compass is wrong. May reflect a correct behavior as wrong and vice versa, simply because it does not register any change immaterial.
A compass that shows in the wrong direction, directs the company in a direction wrong. This is fatal because of rapid changes in economic and social environment. Often, the losses of a company are explained by the Management with an alleged "worsening economic situation, social and political." However, it is even more common for the Management did not record in time known such changes, which are possible to detect early and used as a competitive advantage. Time to recognize those intangible developments and tensions can transform disadvantages into advantages. With the help of the Balance of Stress, you can feel and measure these forces.
is the ideal complement to managerial and financial accounting. material and financial circumstances are the result of the circumstances immaterial (see above). This is true in purchasing decisions of customers, the work environment, awareness of prevention of risks to workers, reducing maintenance costs, the impact on public opinion, quality management, etc. Mature economic decisions so invisible at the spiritual and emotional, sometimes for years. Changes in these plans should be recognized customers, partners, media, public opinion, etc.., To make it possible to influence them in the right time. Managerial accounting financial and can not do if solas.La basic structure of "Navigation System account" is 500 years old. But much has changed, especially the dynamics of economic and social development. But despite the microelectronics, accounting is "pressed into the straitjacket of a scheme that has 500 years, only faster and more accurate, but without considering the intangible heritage of an organization. Unfortunately, the "cemeteries of numbers" are getting bigger and not the full picture necessary for proper decision making. The Balance of Stress, in addition to accounting and financial management, you can disable the historic weakness. It focuses on a few factors, but decisive. It is easy to implement and apply and any employee can participate, either as a global corporate policy or only in some areas of it.
is very helpful in negotiations with banks and investors. is well known that banks and investors, the balance sheet and income statement are not reliable criteria by themselves. Past successes are not necessarily a guarantee for the future. With the balance of tensions, the company can deliver to lenders and investors a more representative information.
accounting thought merely material has the following consequences:
- a wrong picture of reality.
- Shorten vision.
- A posting ever increasing capital and profit.
- The company is not driven into the achievement gap in which it could be.
estimates Is it enough?
Tensions The balance is largely based on estimates, themselves, collaborators, target groups. How much can you trust such estimates? Estimates are expressions of foreboding. Roger Sperry the Nobel Prize, showed the location of various functions in the respective hemispheres, mostly different cognitive capacities located right in the middle cerebral, contrary to the widespread idea that the key was the left half. The left is rational, logical and objective, the law is emotional, intuitive and subjective. The left is analytical, propositional linear while the right is synthetic, imaginative and simultaneous.
